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Introduction

The Ffbet Android application and related services (the App) are provided by Fortuna Games N.V. and are governed by these Terms of Use. By downloading, installing, or using the App, you consent to these terms and to processing of your information as described in the Privacy Policy. If you do not agree, you must not access or use the App.

Licensing and Regulatory Status

Ffbet operates under a Curaçao gaming license issued and supervised by the Curaçao Gaming Control Board. The App and its services are offered only where legally permitted, and access may be restricted by applicable law. The operator maintains required technical and organizational measures to ensure compliance with applicable gambling regulations.

Eligibility and Account Registration

• Minimum age: you must be of legal gambling age in your jurisdiction. The minimum age is 18, unless a higher age is required by local law.
• Account creation requires accurate personal information. You must provide truthful data and keep it updated.
• Single account policy: only one active account per person is permitted. The operator may suspend or close duplicate accounts and forfeit related winnings or deposits.
• KYC and identity verification: the operator will verify your identity and address using government-issued documents and may request additional information. Verification is typically completed within a reasonable timeframe, subject to regulatory obligations.

Real Money Play and App Access

Real money wagering is available through the App where permitted by law. You acknowledge that gambling involves financial risk and may result in loss of funds. The App mirrors the features available on other licensed platforms, including game availability, balance management, and promotional offers. Access to the App is contingent on successful verification and ongoing compliance with these Terms.

Security and Data Protection

The App employs industry-standard security measures. Transactions and personal data are protected using TLS encryption and, where supported, additional authentication measures. The operator maintains appropriate safeguards to prevent unauthorized access, disclosure, or alteration of data and conducts regular security reviews.

AML/KYC and Verification

To comply with anti-money laundering and countering the financing of terrorism obligations, the operator conducts identity, age, and source-of-funds verification. You may be required to upload documents, such as government-issued identification and proof of address. Incomplete verification may delay deposits, wagers, or withdrawals and may result in temporary account suspension until verification is complete.

Payments, Deposits, and Withdrawals

Payment services support typical methods such as bank transfers, cards, and digital wallets, subject to availability in your jurisdiction. All deposits are subject to verification and may require documentation. Withdrawals are processed once your account is fully verified and subject to internal processing times and regulatory checks. There may be minimum withdrawal limits and occasional fees as published in the App under the Payments section. Currency and exchange considerations apply to transactions in non-base currencies.

Bonuses, Promotions, and Wagering

Promotional offers are governed by specific Bonus Terms published within the App. Bonus funds are typically subject to wagering requirements, for example a 30x play‑through on eligible games before any winnings from the bonus can be withdrawn. Some games may contribute differently to wagering requirements or be excluded. Bonuses expire after the period stated in the bonus terms if not wagered.

Responsible Gambling

The operator promotes responsible gambling. You may set personal limits for deposits and playing time, use self‑exclusion options, and access tools to monitor activity. If you or someone you know may be at risk, you should seek appropriate support and consider pausing activity on the App. The operator provides information and resources to assist in responsible gaming decisions.

Mobile App Installation and Use

The App may be installed on Android devices from official sources. To install, follow the in-app guidance and ensure installation from legitimate, authorized sources. The App may require enabling installation from unknown sources, after which updates will be delivered automatically or via prompt. The App is designed to preserve balance, bet history, promotions, and loyalty status across devices when accessed with the same account.

Intellectual Property and Content

All content within the App, including software, graphics, text, and branding, is owned by or licensed to the operator. You are granted a limited, non‑exclusive, non‑transferable license to use the App for personal gambling activities in accordance with these Terms. You may not copy, reproduce, modify, or distribute content without express written consent.

Third-Party Content and Services

The App may include links or access to services operated by third parties. Such content is provided for convenience and does not imply endorsement. The operator is not responsible for the content, accuracy, or security of third‑party services.

Intellectual Property Rights

Trademarks, logos, and trade names displayed within the App are protected. Use of any marks outside the scope of the permitted license is prohibited.

Disclaimers and Limitation of Liability

The App is provided on an "as is" and "as available" basis. The operator disclaims warranties of merchantability, fitness for a particular purpose, and non‑infringement to the maximum extent permitted by law. In no event shall the operator be liable for indirect, incidental, special, or consequential damages, or for losses of profits, revenue, or data arising from the use of the App. Liability for direct damages is limited to amounts paid by the user to the operator in the preceding twelve months, except where prohibited by law.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Curaçao. Any disputes relating to the use of the App or these Terms shall be resolved in accordance with the applicable procedural framework under Curaçao law, including arbitration where available and appropriate under the governing rules in effect at the time of the dispute.

Updates to Terms

The operator may amend these Terms from time to time. If amendments are material, the App may provide notice through the user interface. Continued use after notice constitutes acceptance of the updated Terms. If you do not agree, you must cease using the App.

Termination and Account Suspension

The operator may suspend or terminate your account for breach of these Terms, violation of applicable law, or suspicious activity. Termination may affect access to all funds with the account storage in accordance with applicable withdrawal policies and regulatory requirements.

Contact and Support

For assistance, use the in‑app help center or contact the operator through the official support channels described within the App. The operator will respond in accordance with internal service levels and regulatory obligations.