Kyc & Aml Policies

Introduction

Ffbet complies with applicable anti-money laundering (AML) and know-your-customer (KYC) requirements as part of its licensing obligations. This policy sets out how Ffbet identifies customers, verifies identity, conducts ongoing monitoring, and responds to suspicious activity in connection with its gaming services.

Scope and Legal Framework

This policy applies to all users registering for, accessing or transacting through Ffbet. It is established under the jurisdiction in which Ffbet operates and in accordance with applicable AML/CFT laws, regulatory guidance and licensing conditions. We may update this policy from time to time as required by law or licensing obligations. Where relevant, information-sharing and the handling of personal data will be governed by our Privacy Policy.

Identity Verification and Age Confirmation

To use our services, you must be at least 18 years old. We will verify your age as part of account opening and may perform ongoing checks. Verification may include: (a) government-issued photo identification to confirm your name and date of birth; (b) proof of address documents issued within the last three months; (c) a secure self-check or live verification to confirm the person presenting the ID corresponds to the account holder; (d) confirmation of ownership of any payment methods used. We may request additional documents and reserve the right to suspend or restrict access pending completion of verification. If verification shows you are under 18, all winnings may be forfeited and the account closed. Initial electronic verification may be attempted first; if unsuccessful, you will be required to provide copies within 72 hours of our request. We may perform random security checks at any time and may request further documentation as part of ongoing due diligence.

Account Opening and Management

Opening an account is a prerequisite to using our services. You must open and use your own account; transfers of accounts or rights between persons are prohibited. You must not allow third parties to access your account. You are responsible for maintaining the confidentiality of your login credentials. We may close duplicate accounts or merge them, reject bets placed through duplicates, revoke bonuses, or offset amounts owed to you against bonuses or other balances in breach of these Terms. If you need a new account, contact our support team with the reason for the request and details of any suspensions or cancellations of prior accounts.

Ongoing AML/CFT Controls and Due Diligence

Ffbet applies a risk-based approach to AML/CFT and conducts ongoing monitoring of customer activity. We assess risk based on factors including geography, transaction patterns, source of funds, and account behavior. High-risk cases may trigger Enhanced Due Diligence, including additional identity verification, source-of-funds checks, and closer monitoring. Records of monitoring, investigations, and decisions are retained for the period required by law.

PEP and Sanctions Screening

We screen customers against politically exposed persons (PEP) lists and international sanctions lists. If a customer is identified as a PEP or sanctioned, we apply enhanced due diligence or may terminate the relationship in accordance with applicable law. We will inform relevant authorities if required by law and cooperate with investigations.

Enhanced Due Diligence and Risk Management

EDD measures are applied where there is elevated risk due to customer profile, geography, or transaction types. These measures may include additional identity verification, source-of-funds verification, closer monitoring, and limit adjustments. We update risk classifications and policies as risks change and report to the board as required.

Data Collection, Privacy and Retention

We collect personal data necessary to verify identity, combat fraud and comply with AML/CFT. Categories include registration data, contact details, identification documents, payment data, transaction history, login data and communications. Data is processed in line with our Privacy Policy and applicable law. Data will be retained for the minimum period required by law or for the duration of the business relationship, after which it is securely deleted or anonymized. We implement appropriate security measures to protect data against unauthorized access or alteration.

Data Sharing and Disclosure

We may share information with regulatory authorities, financial institutions, payment processors and other service providers as necessary to prevent money laundering, detect fraud, and comply with legal obligations. Data sharing will occur only to the extent required by law and in accordance with our privacy safeguards. We require third parties to process data in compliance with AML and privacy requirements.

Source of Funds, Prohibited Activities and Reversals

You must provide funds from legitimate sources. We may investigate and take action on funds that originate from criminal or unlawful activities, or that appear suspicious. We may reject deposits, reverse transactions, or suspend withdrawals if AML concerns arise. You shall cooperate with requests to disclose the source of funds or to provide documentation to verify such source.

Account Security and Access Controls

We implement technical and organizational security measures to protect personal data and ensure integrity of transactions, including strict access controls, encryption, secure storage, and audit trails. Access to data is limited to authorized personnel, and communications may be recorded for security and regulatory purposes where permitted by law.

Responsible Gambling and Self-Exclusion

Ffbet supports responsible gambling and provides self-exclusion tools, as well as time and amount limits. Customers who self-exclude will be blocked from account access for the selected period and any outstanding activities will be frozen as required. Data collected via self-exclusion is used for risk management and to support assistance and treatment where applicable.

Compliance Governance and Training

Ffbet maintains an AML/KYC program with a designated compliance leader. Staff receive ongoing AML/CFT training, and internal controls are reviewed regularly to reflect regulatory changes and evolving risk.

Policy Updates and Customer Notice

We may update this policy to reflect regulatory changes or operational needs. Material changes will be communicated in accordance with licensing requirements. Continued use of Ffbet services after such changes constitutes acceptance of the revised policy.

Governing Law and Dispute Resolution

This policy and all dealings under it are governed by the laws of the jurisdiction in which Ffbet is licensed, including applicable AML/CFT regulations. Any disputes relating to KYC/AML matters shall be resolved in accordance with the licensing framework and applicable dispute resolution procedures.

Contact Information

For questions about this policy or to request assistance, please contact Ffbet Compliance Team using the channels available in your account or through our Customer Support Center.